Not able to subscribe
When I try to subscribe to SWTOR, it says there is an issue with my EA account, which it doesn't tell me what that issue is?
Forum Discussion
Tritonrulz
ok will have a response back from swtor support in about 7 hrs when they are online for the day
Awesome! Thank you so much!
To fix the account You need to reset the password on the linked EA account that account has the persona paincorstar (not the one your posting on now) that EA account uses a different Gmail email to what is on the swtor account (so swtor account uses a different gmail email address)
use the following link insert the other gmail not used on the swtor account to reset the password then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
HI. I also have this problem with subscription for a long time now. All I read is to call EA support but I will not.
I just saw that... - AlexandarPendov if it's still OK for something.
To fix the account You need to reset the password on the linked EA account (not the one your posting on now) that EA account uses a @ABV.BG email address not the gmail
use the following link insert the ABV.BG email to reset the password then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
Can you help me? I am having the same issue and I follow the directions you gave the other two. It does not work. I am not sure what I am doing wrong.
My SWTOR display name is MaliceHebi.
same here did buy the steam dlc bundle, didnt get anything and now i also cant do a subscription via the website
same here did buy the steam dlc bundle, didnt get anything and now i also cant do a subscription via the website. my display name is Nashteth
you will need to provide screenshots as seen in https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
have also flagged to check the account for issues, response will be in about 11hrs when support are online here for the dayTo fix the account You need to reset the password on the linked EA account (not the one your posting on now) that EA account uses the same bluemail.ch email as on the swtor account
use the following link insert the bluemail.ch email to reset the password then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
When i checked support had no email from you with the steam purchase screenshots
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