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Darth_R3van_3ch's avatar
1 year ago

One Time Password

i dont recieve an OTP on my email and cant log in into old republic account and without this OTP i cant change the email or other settings

1 Reply

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hey @Darth_R3van_3cho,

    If you're not getting codes to your email address,

    Try resending the code. If that doesn’t work, make sure: 

    • your inbox isn’t full
    • you’ve checked the spam folder
    • you or your service provider haven’t blocked us
    • you’re logged in to the right EA Account.
      • If you’re logged in to a different EA Account, your codes might go to the wrong email.

    Tip: Keep your email address up to date so you can always get your codes.

    If you’re still not getting your codes, look for a past email from ea@e.ea.com and allow images to be displayed. Then, resend the verification email.

    Should the problem persist, you can try adding a secondary email. To get assistance with that, please contact EA Help Support

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