Origin sent me to the wrong site, which still accepted my code how do i get help

@outsidefactor 

swtor username ?

email the origin code into support@swtor.com from the email used on the swtor account

I hope they can help.

Thankyou for giving me that direct email address. Everywhere I was looking seemed to imply I was going to have to call the US and pay about as much in phone charges as I had already spent on the game.

I hope they can help. I really want to try out this game and have some real fun with it, but when I realised that Origin had linked me to the wrong place I felt like such an idiot.

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@proxos666 wrote:

@outsidefactor 

swtor username ?

email the origin code into [edit: email address removed] from the email used on the swtor account

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My Origin name (and in most places) is outsidefactor, but that was already taken on SWTOR, so I had to register as outside_factor.

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@proxos666 wrote:

@outsidefactor 

swtor username ?

email the origin code into [edit: email address removed] from the email used on the swtor account

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I tried e-mailing, but they couldn't help me over e-mail so I had to call. Call was reasonable length at 15 minutes, the assistant listened to my issue, did some brief investigation and then said it had to be investigated more and I needed to wait 24 hours. I hope that he wasn't just trying to get me off of the line and they are actually doing something about it. Benefit of the doubt for now!

So I am now waiting for more news. Hopefully it will just get credited, but as yet I just don't know.

Thanks again for trying to help.

@outsidefactor 

I will have a response back in about 8 hrs when support are online for the day

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@proxos666 wrote:

@outsidefactor 

I will have a response back in about 8 hrs when support are online for the day

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Any help I can get I will take, and with profuse thanks!

@outsidefactor 

you should be all sorted now 

Indeed I am! Thanks for the help!