Forum Discussion

DDaMAGEr999's avatar
7 years ago
Solved

Payment currency stuck at Norway Krones

Despite changing any settings at "Basic Information" page (it usually changes displayed currency at "Subscription" page immediately), but if you press any button of "buy now" it will still display old currency choices. Then it usually passes in several minutes, and further pages after "buy now" button is pressed show updated currency and payment options.

 
However, this time on my account for some reason a currency is stuck at "Norwegian Krones" and doesn't want to change no matter how l change my country, it still thinks my country is Norway and displays only payment options associated with Norway. And when with a card l couldn't pay krone price, then it suggests only 3 sub options, all of them recurrent, but not one-time. What could cause that and how this can be solved?
  • @DDaMAGEr999 

    Have you tried clearing cookies and cache for your browser or tried on another browser to see if it does the same thing.

    Also if you happen to have your EA account linked to swtor, I would ensure the country is updated in both your swtor.com account and on EA account under the About Me section.

2 Replies

  • Belgorad's avatar
    Belgorad
    Hero (Retired)
    7 years ago

    @DDaMAGEr999 

    Have you tried clearing cookies and cache for your browser or tried on another browser to see if it does the same thing.

    Also if you happen to have your EA account linked to swtor, I would ensure the country is updated in both your swtor.com account and on EA account under the About Me section.

  • Well, updating Country & Language on EA account really helped, thanks!

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