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Anonymous's avatar
Anonymous
10 years ago
Solved

Physical Security Key

Ever since the latest update I have been unable to login to the game or website with my physical security key. I'm also unable to remove the key from my account per your instructions as I don't recei...
  • Anonymous's avatar
    Anonymous
    10 years ago

    Just wanted to update. I finally got in game last night. never got through on the phone but the game did start working again late last night

Ahrngrim's avatar
Ahrngrim
10 years ago

@logon67

In your Case the Best Way is to Call them.

Anonymous's avatar
Anonymous
10 years ago

I have been calling for awhile now but the line is always busy. Just sucks cause I'm on the third day of not being able to login

  • cruadloich's avatar
    cruadloich
    10 years ago

    I have had the same issue with calling them. The line is always busy. I need to speak to them to fix my security key.

    • Ahrngrim's avatar
      Ahrngrim
      10 years ago

      @cruadloich; @logon67

      You did use the right Numbers and have the Time right?
       
      I had never an Problem Calling them from Germany.

      @EA_Nils Can you check if the Support is working and the Numbers a correct. 

      • Anonymous's avatar
        Anonymous
        10 years ago

        yeah I did. I have tried to call 8 times today alone.

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