Playing SWOTR in China
I recently decided to give SWOTR a go but am hesitant to buy out right and subscribe if I am going to have connectivity issues. While British I do live in China and often have these kinds of issues. ...
Forum Discussion
I am running it through a VPN, my IP in China should not matter. I changed my account and IP to UK and was able to buy a subscription but now I realize that the only live chat they offer is in-gam which I cannot access. Is there anyway apart from calling them that I can communicate with customer service? I am a subscriber now.
I can see if swtor CS can respond here when they come online later on ... but I do not understand why you would purchase a subscription when you cant even login to the game.
You do not need a subscription to see if you can play the game.
Google China Swtor Ban this is not new and has been occurring since 2011.
Thank you for your help,
I paid because it would give me access to customer service which I should have read more clearly was in-game. What kind of company only uses phone and ingame these days> Wouldn't a chat function like everyone else be better?
I know about the SWTOR china issues but generally it works wit VPNs. I just need to get passed the damn launcher it seems which does not connect at all.
EA_KatEA Staff
Heya @Bannoy,
it is sadly as @proxos666 already said. Not much we can assist with as we do not make the rules for china and what they decide to block and allow. There is no support we can give you from our side to circumvent this issue. Using a VPN is not something we can officially support.
I am sure, we can refund the subscription for you, if you call in so at least that money is not lost to you. I am sorry.
~Kat
Before giving up on this issue, could I just ask as a hypothetical, what would happen if someone outside of China said if they use a VPN they get a login service unvailable and if they don't use it they get a cannot connect 208 error. What work arounds would you recommend in this situation. I really want this to work and I don't think it is a forgone conclusion as every other game I have had trouble with has eventually worked.
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