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Bereeco_Scasthe's avatar
6 years ago
Solved

Purchased subscription but still preferred status after 5 days

Hello, Ive recently bought a swtor 60day subscription however both the swtor website and ingame say i am still preferred stats and have not purchased a subscription. I have been charged for the full price and it has been paid but i still am left with no subscription for 5 days. Ive tried calling and sending emails for help but havent gotten anywhere. My account name is: alextrollz. it would be of great help to get a response or a fix, thanks.

  • @Bereeco_Scasthe 

    You have another EA/Origin account that uses the Persona likeaboss2214 , you need to login to that account and reset the password, once that is done try a different web browser and/or use incognito mode in case of a cache issue for swtor purchasing

    CS are also refunding the purchase you made , so once the purchasing is enabled the sub can be purchased again

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