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Anonymous's avatar
Anonymous
8 years ago
Approved

Random disconnects

Randomly getting booted to server select. Ever since the server merge I get kicked to server select randomly as I play. I have tried everything listed in the email i got in response to my ticket, drivers are up to date I did the launcher fix thing, restarted router, running game as admin, flushed my dns, clean boot, opened ports, closed back ground programs, even tried disabling my firewall and antivirus to see if it would help. None of these fixed the issue. I cannot understand what would have changed with the server merger I was on an East Coast server so nothing should have changed. 

5 Replies

  • @Eradicator_z

    The best thing you can do at your end initially is confirm a wired connection direct to the router/modem, this is just to eliminate wifi as an issue.

    Grab www.pingplotter.com and set it to say www.google.com and have it running in the background and check for changes when the DCs occur.

    The graph can be saved as a jpg and inserted into the post here 

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    I am directly connected to the router. I ran that program and saw the spikes, what could be causing those? 

  • proxos666's avatar
    proxos666
    Hero+
    8 years ago

    @Eradicator_z

    I gather you have restarted the router/modem ? is there a modem bridged to the router if so best to break the bridge and retest.

    if it persists I would show these to the ISP as it could be a link issue.

    This sort of issue is likely the cause of the disconnects

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    Restarted many times, no bridge, I guess to the dreaded circle of cox cable support I go. Thanks for the help. 

  • proxos666's avatar
    proxos666
    Hero+
    8 years ago

    @Eradicator_z

    Fraid so, Think is best, if this is cable, if there is a bit of rust on an external cable tap for example , it may cause what is being seen in the pingplot.

    Let us know how you get on with this, always handy on the causes found.

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