Forum Discussion

Re: " Unable to load the application configuration " swtor

@WedgesAntilles71

Have you tried the below ?

Press win to open the start menu. Type in cmd to search for Command Prompt.

Press ctrl+shift+enter to launch Command Prompt as administrator.

type on the CMD window: "netsh winsock reset catalog" and press enter.
after done, type: "netsh int ip reset reset.log" and press enter.
reboot computer.

14 Replies

  • Anonymous's avatar
    Anonymous
    7 years ago

    Hi Proxos666

    First i would like to thank you for your answer. I have searched many times on the internet to see if anyone else had this problem and on this forum i have seen few topics where you have helped the people who also had this problem.

    Unfortunalety i have already tried the "netsh winsock reset catalog" and  "netsh int ip reset reset.log" and reboot, but nothing changed.

    I have also tried a scan, to uninstall and reinstall the game, to use the fixlauncher utility, to remove the libel file, but so far nothing have fixed the problem.

  • Anonymous's avatar
    Anonymous
    7 years ago

    Yes i have already tried the repair utility from your link.

    I have just performed a clean boot as well, but i still can't start the launcher :/

  • proxos666's avatar
    proxos666
    Hero+
    7 years ago

    @WedgesAntilles71

    Ensure launcher.exe is in the antivirus and firewall and set to tun as administrator

    try 

    Press the [Windows] Key + [R] at the same time 

    Copy the following in to the text box and press ok 

    %localappdata%

    now once here scroll down and delete swtor and Swtorperf folders , if you have any custim UI you want to save go into the swtor folder in that location and copy the GuiProfiles folder to the desktop so it can be pasted back later into the same location once the game works again.

  • Anonymous's avatar
    Anonymous
    7 years ago

    Hum ... i don't have any swtor and Swtorperf folders in AppData/Local

  • proxos666's avatar
    proxos666
    Hero+
    7 years ago

    Hmm those folders should exist in the appdata location if the game has been played on this system before.

    Can you make a new windows administrator account on that system as a test and log into this new profile and see if any change with starting the launcher

  • Anonymous's avatar
    Anonymous
    7 years ago

    The problem might actually be from my computer system ... I can't create a new account, nothing happens. Also there is some other things which doesn't work with my system interface. For exemple ( i share this computer with someone who speak a different language ) if i wanna change the language, when i go in the interface settings and click on " add a language " nothing happens and the interface shut down.

    I will have a look this week end and try to restore the system.

    Thank you for your help and your patience, i'll keep you updated.

  • proxos666's avatar
    proxos666
    Hero+
    7 years ago

    @WedgesAntilles71

    Initially open a command prompt as administrator and type 

    sfc /scannow

    See if that finds errors and corrects them all ?

  • Anonymous's avatar
    Anonymous
    7 years ago

    when i do the sfc /scannow command, the command prompt opens briefly (i don't know if can say it opens because it is not even a tenth of a second ) and closes immediately. 

  • proxos666's avatar
    proxos666
    Hero+
    7 years ago

    @WedgesAntilles71

    the command prompt will need to be running to type the sfc command in it

    press the windows key and type cmd you should see command prompt listed , right mouse click on it and select run as administrator 

    then in the black command prompt type 

    sfc /scannow

  • Anonymous's avatar
    Anonymous
    7 years ago

    oh my bad, i misunderstood.

    So i did it and i get this : 

    Starting system scan. It will take some time.

    Start the verification phase of the system scan.
    3% verification completed.

    Windows resource protection found corrupted files, but can not repair some of these files. See details
    CBS.Log windir \ Logs \ CBS \ CBS.log. For example C: \ Windows \ Logs \ CBS \ CBS.log.
    Please note that recording is not supported in the current offline service case.

    ( i used google translate to translate in english as it is not the main language of the computer because my friend is not here to help me to translate. So it might be a liuttle bit wrong for some words )

  • Anonymous's avatar
    Anonymous
    7 years ago

    I got this : 

    Deploy image services and management tools
    Version: 10.0.16299.15

    Image Version: 10.0.16299.64


    Error: 87

    cleanup-image option is unknown.
    For more information, please execute DISM.exe /? For instructions.

    The DISM log can be found in C: \ Windows \ Logs \ DISM \ dism.log

Featured Places

Node avatar for STAR WARS™: The Old Republic™

STAR WARS™: The Old Republic™

Check this forum for STAR WARS™: The Old Republic™ help, or to chat with other SWTOR players.Latest Activity: 23 minutes ago
19,234 Posts