Re: An error occurred while processing your request

Perhaps, but I think I figured it out. I checked my steam account, and realised the last time I played was on steam. Returning last night I had downloaded the original client, not the steam one. From experience I recall that original and steam versions of games tend to conflict when it comes to purchases.

tldr when I finish work I am going to uninstall and then install the steam version instead.

thanks for the initial reply.