Yeah, it´s really bizarre issue :/ Especialy that the Security Code "window" is the only thing where I cannot type it in. And only in the website, in the launcher, it´s working normally. Anyway, my laptop is:
HP Pavilion 14-al101nl Grey 14"
Windows 10 Home 64 bit
I am also adding requested DxDiag 🙂
Well, now it came across my mind: I don´t know if it have anything to do with this issue, probably not. But I have also small "issue" with launcher. When I launch the game, I got black screen only with cursor visible. And I have to press CTRL+ALT+DELETE and launch task manager and after that click the opened SWTOR icon on "lower panel" (sorry, don´t know how it´s called properly in english :/) to get the normal SWTOR loading screen on.
Look forward to the dxdiag , with the launch issue, when you press play and it goes to the black screen what occurs if you press the ALT + Enter keys (may need to press twice) does this bring the game back up in window mode ?
Oh, sorry, I made that DxDiag, but I forget to attach it to the comment :D Sorry.
Anyway, tried that ALT+ENTER now and I still have black screen, but when I tried the CTRL+ALT+DELETE and "opened" the running game, it was windowed.
This link should be the newest intel driver for the 620 card and this is the latest nvidia driver link , see if that helps with the blackscreen issue initially
Install the Intel driver first then the Nvidia one
Sorry for the delay. Before I will try this, I want to ask: should I uninstall the drivers I have now or can I install these new ones directly "over it"? 🙂 I have no experience with this, so I want to rather as than ruin new laptop :D
Over the top should be fine, with the nvidia driver if you select custom install there is a tick box for clean installation.
Ok, tried both but nothing changed :/
I am not looking at the security key at present just looking at the screen issue currently, can you paste the contents of the client_setting file into a post here, found per below.
Press the [Windows] Key + [R] at the same time
Copy the following in to the text box and press ok
%localappdata%\swtor\swtor\settings
Open the client_settings.ini file in notepad
Here it is:
[Renderer]
AllowColorRemapping = true
AllowDepthOfField = true
doBlobShadows = true
doShadows = true
DYDDrawDistancePreset = 1
EnableBloom = true
FullScreen = true
GraphicsDeviceId = 4941
GraphicsQuality = 6
Height = 768
NativeHeight = 768
NativeWidth = 1366
PerfTestFlags = 442242
PlantDensity = 100
RefreshRate = 60
ShaderSet = 9
SpeedTreeDistanceScale = 1.25
TextureAnisotropy = 16
TextureQuality = 0
VerticalSyncState = true
Width = 1360
WindowX = 0
WindowY = 0
CodeVersionChanged = false
LastCodeVersionRun = 1
AntiAliasingLevel = 3
D3DFullScreen = true
MeshLODQuality = 1
AtlasQuality = 0
EnableSSAO = false
ShadowMapNumCascades = 4
ShadowMapResolution = 1024
[Game]
MoviesFolder = ..\..\Movies
SwtorRegKey = SOFTWARE\BioWare\Star Wars - The Old Republic
EA QV Team@WedgeAntill3s Change these:
FullScreen = true
D3DFullScreen = true
to
FullScreen = false
D3DFullScreen = false
Sorry I didn´t reply sooner, but I have lot of work to do and forget about this :/ Anyway, I haven´t tried anything new since I updated the graphic drivers. Nothing changed with the screen issue until today. Few minutes ago I opened the launcher, launched the game and it normally started. No black screen, no need to CTRL+ALT+DELETE, nothing 🙂 So that´s good and I really appreciate your help 🙂 Even though I really don´t know what or how could helped since I made no changes in the computer for last two weeks :D
