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Belgorad's avatar
Belgorad
Hero+
8 years ago

Re: Cannot summon companion

@WedgeAntill3s

Unfortunately this is a known issue going on where companions disappear either going to a warzone and then back or strong hold.  As of right now there is no ETA on when this will be fixed.  The only work around is to use another companion to summon them then resummon the one that was disappeared.

Since you only have one companion, you would either need to go to the cartel market / gtn to get another companion or continue the story of the character until another one is available to use.

If any other updates on this issue appear I'll update this post but as of right now those are the work arounds and no ETA on a fix.

6 Replies

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  • WedgeAntill3s's avatar
    WedgeAntill3s
    8 years ago

    Oh, that's too bad. Anyway, thanks for answer, at least I know what's going on and what could I do.

  • Belgorad's avatar
    Belgorad
    Hero+
    8 years ago

    @WedgeAntill3s

    Your welcome.  If I hear anything new posted I'll let you know.  If any updates are posted you can watch the dev tracker here for possible updates.

  • WedgeAntill3s's avatar
    WedgeAntill3s
    8 years ago

    Ok, thanks. This probably won't change anything but I have some updated info about this problem. I finally got my ship for inquisitor and with it my second companion, that droid. I can summon the droid, dismiss him, send him on mission and everything. But I am still not able to summon Khem Val, it's still the same (only dismiss option and nothing happening). But I am able to see him on my ship and even talk to him, so it's really strange :D

    Anyway, still haven't any progress on my Jedi Knight or Jedi Consular and their companions are still missing too :/

  • proxos666's avatar
    proxos666
    Hero+
    8 years ago

    @WedgeAntill3s

    Submit an email to support@swtor.com 

    Provide swtor username , server , affected characters and which companions are missing

    And feel free to provide a link to this thread, they should restore the companion for you.

  • WedgeAntill3s's avatar
    WedgeAntill3s
    8 years ago

    All right so I contacted them as you suggested but still nothing. Guess that since I am not subscriber, they are not in some big rush with answer but I understand it :/

    BUT... Today I logged with my Consular and wanted to summon droid from ship... And I noticed I can also summon Qyzen!!! So I summoned him and he is in game! 🙂 I tried to log to my Inquisitor and now he can also summon his first companion 🙂 So it's great that it's working again, despite the fact that I have no idea what happened. Since the time I noticed I cannot summon them I haven't played any FP, any Warzone or Starfighters, just a story and few heroic missions... 

    Anyway, thanks a lot for your answers people, I appreciate it 🙂

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