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Re: Can't access my account (security key)

Just to be sure, I obtained my Display Name from the link you provided, however, the password also asks me for the security key to be able to change it (although i know what password it is).

I'm kinda stuck on this.  Thank you for all your answers, however, they were ones i already tested before posting here to no avail  :<

So, still stuck in this matter.

5 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago

    That's a bummer, but you are definitely using the wrong password. Maybe you changed it sometime or are thinking of a different password?

    Your SWTOR account is connected to your EA account, so you should be able to login with the same password as you logged in here to Answers HQ. You can try changing the password on your EA Account (https://account.origin.com/cp-ui/aboutme/index?locale=en_US), that should also update the password for SWTOR and you should be able to get to the security key page.

  • I literally just created a new account with my origin ID, which is different from the Display Name.... This must be due to my account be as old as the game when it was LucasArts...

  • TobokeruNeko's avatar
    TobokeruNeko
    10 years ago

    Updating the post to let you all know I've fixed this... Dont know why but at the gazillion try with the same password, it worked...

    All's well that ends well.

    Cheers and thnx for your help.

  • Anonymous's avatar
    Anonymous
    10 years ago

    Glad I could help you, welcome back and have fun playing SWTOR! 🙂

  • proxos666's avatar
    proxos666
    Hero+
    10 years ago

    @TobokeruNeko wrote:

    I literally just created a new account with my origin ID, which is different from the Display Name.... This must be due to my account be as old as the game when it was LucasArts...


    @TobokeruNeko  @Raidell

    For Info The passwords for the origin account and the swtor account can become linked

    So if you change the origin password to one different on the swtor account, the new origin password can be replicated on the swtor account, so when you try and login with the password you think it fails as the password has changed.

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