Forum Discussion

Re: Deluxe code error

@WessRon 

checking with support if the account is ok 

what email you use on your swtor account doesnt matter , the linkage is made on the account creation, you can use different emails and passwords on the swtor and linked ea account 

is why the linked ea account was using the old email address still

7 Replies

  • proxos666's avatar
    proxos666
    Hero+
    2 years ago

    @WessRon 

    ok the swtor account is active again now so purchasing will work as intended now 

    The code you purchased, can you forward the email from EA that gave you the code ? to support@swtor.com, support need to see what the code actually is to provide the content purchased.

    Let me know when its sent

  • proxos666's avatar
    proxos666
    Hero+
    2 years ago

    @WessRon 

    ok gametime has been added 

    just for future, when emailing support it helps to include context and an account name when sending emails in, they get a lot of emails and different agents wouldn't know what the email is about

    You will need to log out fully and back in for it to reflect ingame 

    you may get an email still asking you to call, if that happens just let them know it has been sorted

  • WessRon's avatar
    WessRon
    2 years ago
    @proxos666 Got it!!, thank you for you help, just one more question, the 1050 cartel coins are still part of the pack? I din't received them.
  • proxos666's avatar
    proxos666
    Hero+
    2 years ago

    @WessRon 

    seems you received 500 on the 24th, support added 50 and the next 500 will arrive in 30 days

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