There is no option to change payment method anymore in payment history. When I try to pay it forms a new page to enter the info of the credit card which is not in swtor site, and the swtor site seems to have the old card's info attached to my account.
Am I understanding correct? I should cancel recurring sub on steam first then wait while sub will be activated and then renew sub on steam? Should I do this every month in the future?
have you also updated the origin side with the payment details too ? , they are linked for purchasing
just cancel this once in steam , when you start the subscription again it should work fine
What is the origin side? The only place where I can enter the details is the page to which I'm transfered after I press the "pay now" button.
I tried to cancel and start again the sub on steam, it didn't work. Though I got my 500cc for this month..
check payment methods at https://myaccount.ea.com/cp-ui/paymentandshipping/index
There is no way to add new payment method in origin too.
So I have to cancel the sub on steam, wait for 1 month without subscription and then buy again?
yes wait for the gametime on the account to end before trying to renew
you maybe best calling swtor support when the lines open so they can help you with the card details on the account
Yes I checked here https://myaccount.ea.com/cp-ui/paymentandshipping/index no way to add new method.
That is not really a solution to the problem, just be robbed by steam and bioware and try again next month..
Anyway thank you for your help, I've contacted swtor support with my issue, hope they will fix this.
