Re: Swtor STEAM subscription not working

@HOLAD22 

Support said they are still waiting for the screenshots 

try resending from the email address you have used on the swtor account per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message

let me know when sent and i can check if it arrives ok

The emails I sent were from the same email address I used to create the account with. I can send the screenshots again, or I can use another email to send the pictures over if that makes things easier.

Good day. Can I get a help.
I buy subscription via steam. Accaunt name is Amaymonell . In account.swtor.com I see my subscription — it's says "You have 29 days of subscription play time remaining.". But in game I still have f2p status. winting for 2 hours, still nothing.

@HOLAD22 

if you have resent i will flag to check if they can see your email

@MrKleman 

Is this still an issue for you ? sometimes there can be a delay especially around maintenance

Yes,the problem is actual(

@MrKleman 

I have flagged to check your account when support are online for the day in about 10 hrs

@HOLAD22 

Support said you are good so that is great to hear

@MrKleman 

You should be good now

@proxos666I am having the same issue, I followed all the instructions and am waiting for a reply on my email!

EDIT: My username is Feared_Straws

@Foxu01 

support said gametime was added , so that is good to hear

If not done so yet , be sure to cancel the steam subscription on your steam account , it can be repurchased after this gametime ends

@proxos666  Hello have the same issue with my steam account and payment too send the support the mail with screenshots now.

My account name is "Whokwawe"

@0db0446c040bfbce 

When i checked support could not see an email 

try resending firstup , use the email address associated with your swtor account , let me know when sent and i can recheck if it arrives ok

@0db0446c040bfbce 

support said an email arrived however it didnt have any screenshots attached

Il try again.

@0db0446c040bfbce 

i sent you a DM

Tnx answered

@0db0446c040bfbce 

Gametime has been added 

if not done so you need to cancel the steam subscription in your steam account , it can be repurchased in steam after this 180 days is over 

Much appreciated❤️