Support said the payment was declined by your bank , they also said to not try again until you get an email from them , in the meantime chekc with the bank on the reason for the decline
Hey @proxos666
I'm having the same issue as the people above. Could you perhaps help me?
Displayname is AdeptusKyvoss.
Got the "An error has occurred while trying to process your request. Please, try again later. {0}" error too been trying to subscribe for days now ☹️
Browser/Incognito nothing worked.
Username: Malkaliv
Support said the account is fine, they said it is a payment issue for some reason , so maybe check with the bank etc
can try to remove and re-add the card details or try a different payment method also
Hmmm, I've tried adding/removing it several times in several browsers still nothing, apart from paypal(don't have) and card there isn't another method :/ I was subbed before like a year ago but canceled via the website, could that be causing an error?
can only suggest linking to steam or buy a digitalgame card from amazon for example
just be sure the accounts are linked prior to buying on steam https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-on-steam
Ok thanks will give it a go
Long time subscriber here now getting the same error as everyone else. Not sure why as I've been playing with no issues for the last few months.
Any chance you can do your magic with this one? 🙂
Acc: Insanity_swtor
Support said the account is ok and they can see you were able to make a purchase today .
Previous attempts were blocked by your payment provider, so they advise if it happens again to contact your bank
Hi, I am having a similar problem, except I'm trying to use a prepaid Visa gift card. I'm trying to buy the 30-day directly from swtor.com, but it keeps giving me the 0 error code no matter what I do. Do I just need to wait a day or can I do something to make this transaction go through?
I have tried using incognito, and I have switched browsers, but no change in the past half hour.
swtor username ?
Hi i’m having the same issue as @cpursley099
same reply as @cpursley099 swtor username ?
Hey, so yeah I can´t subscribe, obviously. I have tried everything mentioned in this thread and all the other threads,
-Reset PW and logged in to the EA Acc
-Changed Payment method
-Used different browser
-Used different Devices, with different browsers
and yeah it still doesn´t work.
and no I'm not going to call some help hotline, I just want to give these guys my money and they are blocking me from it.
EDIT: SWTOR "Disply" name: Curryking
You will need to call swtor support when the phone lines are open to fix an account issue on that swtor account
https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...
maybe skype or voip will be a better option , otherwise if you make a new account you can purchase
@proxos666 thx for the response, but to be honest I'm not gonna call anyone, it's 2022 if a company doesn't want my money, fine.
I mean this thread alone has like what 2000 entries, so they know something is broken and yet everyone has to come to them personally to get it fixed?
@proxos666: Same issue here. When trying to buy the 30 day subscription with a credit card, I get the error. SWTOR account name: tigrina
Thanks for doing this.
Support said the account is fine , however it is showing as a payment issue , if the card your using uses additional security protection like a pin to authorise i dont think swtor asks for it so it gets declined by the bank
bottom line try a different payment method or try paypal etc
@proxos666Thank you for the info!
To be entirely fair; credit cards using additional security is mandatory throughout the European Union. It feels very weird to me that SWTOR's payment provider wouldn't account for this.
Also, as a European, Paypal is pretty useless to me so I do not have or want an account. This makes it impossible to have a subscription.
Bonus: this card used to work fine before I took a long break.
Of course none of this can be fixed by you or support, but I do wish I had a way to put this message to someone who can decide on these things ;(
try removing and re-adding the card just in case it helps
I had the same problem but I was able to buy both Cartell Coins and that 60-day non-recurring sub.
It feels a bit like a scam. Well, not that it surprises me from EA.
@proxos666I'm having the same problem, I want to buy a 30-day sub but it says error try again later. Have tried changing my browser didnt work.
swtor acc : StupidWiz
Support said you are subscribed , so that is good to hear
Yeah, I was browsing your replies to others about resetting EA account's password. Turned out I'd used wrong email when I reset my password there. After I've used the correct one, the order went through. Thanks for your time.
