Swtor support advise initially waiting a full 24hrs before attempting again, it appears to be the automated security system at this point , and it can clear if no attempts in a full 24hr period.
if that doesn't help CS can see you have an ticket in the queue and they will look at it deeper if still an issue when the ticket gets picked up from the queue and they will respond back by email.
Thanks for the suggestion. I had been trying multiple times per day, but all attempts failed...I will wait until Wednesday morning which will be around 36 hours since last attempt, and then try again.
The issue is NOT resolved. This is for account user name = Ratblaster.
I waited over 24 hours (closer to 36 hours) between prior failed attempt and today. I tried to purchase cartel coins again today both online and on website and both fail with same message.
The web site order of coins failed with message: "This service is currently unavailable for this account. If you wish to purchase more cartel coins please call our Customer Service team or you can try again tomorrow."
While the online purchase failed with error 9.
The msg above saying that "service is unavailable for this account" appears to clearly indicate that there is an accounting problem where coin purchasing has been disabled for this account. I have never successfully purchased cartel coins before so there should be no block on ability to make a coin purchase. I need SWTOR / EA account support to resolve this issue.
The cause of issue was my VPN.
Although I had not noticed any problems actually playing SWTOR with VPN on, it was apparently the cause of cartel coin purchase failures. As soon as I turned off VPN I could buy cartel coins.
