Forum Discussion

Re: We're sorry, but we can't perform transactions to this credit card.

Sadly I did all of this and it didn't work. 

I've tried my debit MasterCard and my PayPal. 

I even reset my SWTOR password and the EA password, then I logged into both afterwards. Didn't work. 

Cleared the cache, didn't work. 

When into incognito, didn't work ☹️

Emailed SWTOR directly, hoping for a response because I really would like to subscribe again. 

2 Replies

  • proxos666's avatar
    proxos666
    Hero+
    4 years ago

    @SilithMetsuu 

    swtor username ? if this is swtor account SilithMetsu

    To fix the account You need to reset the password on the linked EA account that account has the persona silithmetsu (not silithmetsuu your posting on now) that EA account uses a Hotmail email 

    use the following link to reset the password then login on that EA account to fix the swtor account for purchasing

    for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

  • same problem with my visa debit card. I also play world of warcraft and my card worked just fine over there. ended up with five $1 charges on my card

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