Forum Discussion

5 years ago

Solved

refund??

Is there a way to request a refund for a steam sub? I did everything in this post to the letter and now it's been 6 days since I emailed support and haven't heard from them at all. This is ridiculo...

proxos666
5 years ago
@bilsonblinky

Swtor cannot refund something you didnt buy from them , your purchase is with steam

Swtor username ? i can see if they have an email from you ( it doesnt sound like it )

you can call swtor support when the lines open and request to upload the screeshots whilst on the phone , this way they have them and it can get resolved fairly quickly after that.

edit - phone numbers and hours are in https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message

bilsonblinky

5 years ago

Ok dude, cheers for the help. I will just write it off as a loss lol. I have almost finished my class campaign anyway, so will just uninstall rather than try the expansions.

proxos666

Hero+

5 years ago

@bilsonblinky

skype is about $2 for a 60 min call , and you could try sending from a different email , but it is your choice so may the force be with you