Security code problem
I played this game so many years ago , i try to start again but i cant get in my account cuz of security code , i deleted the app times ago . what i need to do ?
Forum Discussion
Here i can open the link and go to the portion about if you lose your security key and paste it here for you
WHAT DO I DO IF I LOST MY SECURITY KEY OR CAN'T ACCESS IT?
Use the steps below if:
- You lost your Physical Security Key
- Your Security Key stopped working for some reason
- You've lost or upgraded the mobile device you had your Security Key installed on
To remove your Security Key from your account:
Go to www.swtor.com and click on Log in.
Enter your display name and your password, leave the Security Key code box blank, and click on Log in.
We’ll ask for your Security Key Code. Under the Security Key code box, click on Lost your Security Key?
Instructions will appear on how to remove your Security Key. After reading them, click Send One-Time Password.
We'll send a One-Time Password to your SW:TOR account’s registered email address.
- If you do not see the email in your inbox after a few minutes, check your spam/junk folders.
Enter the One-Time Password exactly as it appears in your mail into the box on swtor.com and click Continue.
Click Remove my SecurityKey to confirm you want to remove the key from your account.
You’ll see a confirmation message on-screen.
You will no longer need to use your Security Key to log into the game and website, but you may be asked to enter One-Time passwords when logging in.
there is no lost your security code place for me
You can try a different web browser but if it doesn't appear in a different web browser, you will need to call CS to assist removal.
Thats realy annoying , other browser has same problem . it doesn't appear. İ tried to contact with live support chat . And they give me a link for the contact support here . I cant call the support .
There is no swtor supporting call center for my country.
Yes EA support cannot remove a security key on a Bioware Account, that is why the contact details are to Bioware Customer Support.
Unfortunately they do not offer live chat like EA support does, I do recommend Voip or using Skype to call if it is available to you.
Normally would expect this to take 15 minutes on the phone all up to fix
-
For details on how to contact SWTOR support you can follow the steps outlined in this article here : How to get help with STAR WARS™: The Old Republic™
[CM - Edited post with updated article on how to contact support for STAR WARS™: The Old Republic™]
-
