8 years ago
Security code problem
I played this game so many years ago , i try to start again but i cant get in my account cuz of security code , i deleted the app times ago . what i need to do ?
Yes EA support cannot remove a security key on a Bioware Account, that is why the contact details are to Bioware Customer Support.
Unfortunately they do not offer live chat like EA support does, I do recommend Voip or using Skype to call if it is available to you.
Normally would expect this to take 15 minutes on the phone all up to fix
For details on how to contact SWTOR support you can follow the steps outlined in this article here : How to get help with STAR WARS™: The Old Republic™
[CM - Edited post with updated article on how to contact support for STAR WARS™: The Old Republic™]
Is there a mailing area for the contact with supporter.
There is an email for in-game issues like cartel market issues, however they cannot remove a security key and there is also CS available to answer here however they can only refer you to call CS to remove the security key if the link is not appearing.
Unfortunately If you are unable to call CS , the only other option is to make a new account.