Server Side Lag Getting Out of Hand

So here is the old thread with all the tracerts.

http://www.swtor.com/community/showthread.php?t=235633&page=69

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@desplaines wrote:

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@absolutgrndzer0 wrote:

Okay, first of all I am not intending to diminish your problem, but I don't understand how it can be EA/Bioware's fault when not everyone is having these issues.  A lot? Yes. But if it was truly 'server side lag' then everyone would have the issues.  Now, it might not be on your end either.  It could be your ISP, it could be any number of servers between you and Bioware.  For example, back when I used to play WoW on DSL, for like a week I couldn't play because there was a server down in Dallas, Texas that was having issues.  I'm in Kansas, so my signal goes down to Texas then across to San Jose, CA (Where WoW's servers are) Thing is, I wasn't making it past Dallas.   It didn't affect most web browsing, just WoW.  But, through talking with my ISP and giving them the pings and tracerts... they determined that I was tripping up in Dallas.

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Oh come on, not again, I'm tired of hearing it!!

If something isn't working it's my fault, it's my computer or my ISP. 😠

This issue started at the beginning of September all over the world (SWTOR)!

It's not just an European, USA or whatever issue.

Also it's not a single ISP issue.

As an example I've been the first one in my guild with that issue, two days later 4 other guild members got that issue too etc.

So what I've figured out is that there is no issue if the population on the sever is at a low level, but in the evening when everyone is playing SWTOR the game is lagging like hell.

I've no problems with playing my other games, there is no lag. 

(Sorry if my English is not the best in the moment, but as a native English speaker I'm talking far too much German)

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Sorry you are tired of hearing it, but that doesn't mean it can't be true in some cases. I play at all times of the day/night on Harbinger and never have lag (except on Tython, but that's FPS lag and it only happens on Tython) except rarely, and every time it's been my ISP.    All I am saying is that if the problem was Bioware's fault then everyone (literally everyone, not just a large number of people) would have the issue.  As for it being not just one ISP, as your tracert and pings show, there are many servers between you and Bioware that the problem can be and many ISPs from the same area will use the same servers, depending on which direction they are coming from.   Like I said before, the one time I had serious lag it was a server down in Dallas, that's about 500 miles away from EA, Blizzard, etc.  Didn't affect the internet itself, didn't affect other games I tried to play (like City of Heroes, but their servers were on the east coast, not west), just WoW/SWtOR because of the constant connection needed for a MMO was getting tripped up down in Dallas.

@GeneralRhinox87 

Morning, could you please change your middle spoiler to be a "CMD pathping -n 159.153.69.30" << This is where we would actually want the ping path to test to the Swtor Server that you are using (159.153.69.30 is swtor west coast servers; including Harbringer)

Your Speedtest results appear fine, your Tracert shows 15 hops which I would think excessive for such a small skip and a jump (Geographically); but it is what it is.

@DBWoodynz Okay tried doing all three. Listing them all as spoilers.

@GeneralRhinox87 could you please redo those tests please as you have cropped out all the important information with your repost,

Ideally you wish to just open your cmd and type

tracert 159.153.69.30  (ENTER) wait 1 minute

then type

pathping -n 159.153.69.30 (ENTER) wait 5 minutes as 300 seconds testing divided by 60 seconds = 5 minutes.

Untill you see

Trace Complete

C:/WINDOWS/system32>

Then Right Click the Black window and select "Select All", push Cntrl + C.. then come back here and edit your post or create a new one and in a spoiler hit CNTL + V, an Eample of me doing all of this is below.

Please note my tests are not perfect as I have Everything running; I am yet to reset my router as I'm currently being throttled etc etc.

@DBWoodynz Done as you asked. ^_^

@GeneralRhinox87

Your Router is currently set to ignore ping requests, this is why you are presently not getting past your router.

Depending on the Brand/Model of your router will determine which security setting you need to adjust to allow this process to work as intended.

So your going to have to go rummaging through your Routers settings via your web browser and it appears http://10.0.0.1   then login and password.

*May also be the cause of your Gaming issue.

@DBWoodynz  Yeah, it's a Netgear WNDR3700 router. Trying to fix it as we speak.

@GeneralRhinox87

Go to C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars-The Old Republic\swtor

and delete the file called diskcachearena then see if that has had any impact

I cant see any issue in the tracert results, one important thing is those sorts of tests are best only run when the game is running and the issue is occurring

these tests are snapshots hence running when its all occuring

@DBWoodynz So I've done some research. Hop 0 is my computer. Hop 1 is my router. Hop 2 is my modem/ISP. Attempted contacting them to regard this, they wouldn't tell me about the IP Address and why it was blocked. (I'm assuming security reasons on their end.)  Their solution was to bypass the router to do it. So I plugged my computer directly into the modem. Same thing was happening. So I'm assuming it's an ISP issue all of a sudden and not a SWTOR or Hardware problem. All of my firmware is up to date. Pinging was allowed on my router, DMZ was set up on my router. Even turned off my firewall, Virus Protection and all of that security software, same problem. So it looks like since Pathping is dropping out around Hop 2. It's ISP based.

Sorry for all of this. Guess I'll just wait it out and hope it fixes itself.