Forum Discussion

Barbara7Ethan's avatar
Barbara7Ethan
10 years ago

Sorry, we couldn't find your serial number. Try again?

I use a ipad but they couldn't find my serial number. it worked before when I did a code then the codes stopped working so I had to do a new security key but I'm running into the issue with the seria...
Ahrngrim's avatar
Ahrngrim
10 years ago

If I guess correct (not much to go by in your post)

The Serial number for your Swtor Security Token is wrong.

Then you Probably need an newer App and remove the old before adding the new one.

Barbara7Ethan's avatar
Barbara7Ethan
10 years ago

I typed the serial number in how it is showed but the website can not find it and I've uninstalled the app twice

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