Forum Discussion

Veilmourne's avatar
3 years ago

steam subscription not working

Hello there guys, a while ago i purchased the 30 days bundle on steam and it hasnt worked. im still free to play in the game and im not sure what to do. i sent an Email to swtor support and i havent received any reply back. Any help would be appreciated.

SWTOR username: Niazay. Thank you and best regards.

19 Replies

  • @proxos666 

    thats true my SWTOR account was made at 2015! 

    so what should i do now? will i not get my subscription? 

    I do have an active origin account with the same Email i have currently for SWTOR

  • proxos666's avatar
    proxos666
    Hero+
    3 years ago

    @Veilmourne 

    i have flagged to check if the issue is call only , however there are around another 24 other responses yet before i get yours

    so just wait for now

  • @proxos666 Thank you sir, I have faith in your help. 

    And im sorry for my frustration, i will wait till i get another response from you. 

    Again, thank you. 

  • proxos666's avatar
    proxos666
    Hero+
    3 years ago

    @Veilmourne 

    You need to reset the password on the linked EA account that account has the persona 01256469 (not Veilmourne your posting on now) that EA account uses a Hotmail email (different email from swtor)

    use the following link to reset the password then login on that EA account to fix the swtor account for purchasing

    for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

    let me know when sorted and i can flag again

  • @proxos666  I found the account with the persona 01256469 and i reset it password successfully , what is the next step please? my subscription isnt activated yet ☹️ 

  • proxos666's avatar
    proxos666
    Hero+
    3 years ago

    @Veilmourne 

    Your ticket is back in the queue for an agent , so it should get resolved soonish , not far away anyways

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