8 years ago
Stuck at 0%
Do I get a refund for the missed game time because of the time I spend trying to fix the age-old problem of the launcher being stuck at 0% while installing assets?
Does it state in the subscriptio...
Is it possible you went to the troubleshooting guide and checked it didnt fix your issue ? https://answers.ea.com/t5/Troubleshooting-Guides-Info/GUIDE-Launcher-Stuck-at-0-or-100-Complete/td-p/5282877/jump-to/first-unread-message
Swtor CS is available in this forum , feel free to say Hello in this thread, I do hope they really feel inclined to go out of their way to help you with the glowing opening statements you made
I am not using the BR version of the launcher.
Handy info to know, try deleting the file called retailclient_swtor.version
Ensure launcher.exe is in the exception lists for the antivirus and firewall as that is what usually causes trouble.
If it persists in the game folder is a log folder with launcher logs , provide the latest one it may indicate what is occurring hopefully
Thank you for your sincere attempt to help me.
I have tried what you suggested and it still does not work.
Also, I started this thread after already trying the numerous solutions offered online, including your last suggestion.
I have added the log file.
Edit - disappearing for the night its 11pm here will check back tomorrow afternoon if need be
What anti virus are you using just for info ?
The next line of your log should simply be
INFO ManifestState=Complete: assets_swtor_main, current=277/upcoming=-1/required=277
Given this is non streaming , the best way to be 100% sure antivirus etc isn't interfering is boot up into safe mode with networking and run the launcher and see if it patches ok there , you can definitely patch ok in safe mode with networking.
if not sure about safe mode with networking try a clean boot first up per this link but this may leave the AV etc enabled unfortunately