Sub through steam not working
I subbed through steam after verifying that everything is linked, active and available to do so. The sub hasn't shown up other than the processing of it. The SWTOR website gives me an error when I ha...
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Nowhere on either my EA or SWTOR accound does it say it's disabled. It only tells me to contact EA support because there is an issue with my EA account which prevents purchases when I try to view purchase history or subscribe. Should I change the email of my SWTOR account then? Would that help fix the issue?
no, changing email on your swtor account, likely wont change a thing, just wait till have a response on the account issue in about 4hrs time
when i say disabled, i mean disabled for purchasing
your Linked EA account has been disabled and its data has been wiped
use this link The email used on that EA account is "different" to the email on the swtor account , the email needed however is a live.ca email address
Support have your email however cant add any gametime until the above is sorted
Okay, it has been reset. Thanks. I had totally forgotten that I used to use two EA accounts and had my games moved from one to the other except SWTOR. I have reset the password and the SWTOR site now lets me see my payment history and whatnot. How long will it take for my Steam purchase of game time to show up in the account? I have emailed with screenshots of my purchase and Steam user ID and number.
So everything is looking good except the subscription still isn't active. I sent an email to [edit: email address removed] with screenshots showing the purchase and my steam ID and have yet to see any resolution on this. I think due to this issue between Steam and EA I'll likely be purchasing my game time and cartel coins through the SWTOR website instead to save me any hassle in the future, but is there any way to check to see if this has any resolution pending or has even been looked at? Or should I call the customer service hotline?
i have flagged to recheck the account, response will be in about 8 - 9 hrs when support are online here for the dayGlad to hear gametime was added
if not done so yet, you need to cancel the swtor subscription in your steam account, it can be repurchased when the gametime ends
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