Hello, my account was originally created in Czech Republic few year back i moved to USA and now i have problem subscribing, I tried subscribe trough PayPal and it gives me always error message if i try sub trough card it tells me card cannot be used.
you will need to update the country used on the linked ea account , that ea account likely uses the email used to create the swtor account originally
what is the swtor account diplayname ? can check the account for issues as well
My account name is flekoun.
@proxos666Also how i can find if i have EA account linked to my SWTOR i created my account in 2013 and i don't remember if i created it.
an EA account was created automatically back then using the same email to create the account, that ea account is used for purchasing on your swtor account
if you go to the purchase history page on the swtor account, the email used on the linked ea account is listed on the top right of the page, although if the account is disabled that page will not load on your swtor account until fixed
i have flagged to check the account for issues , response will be in about 9 - 10 hrs when support are online for the day
if you have never changed the email address used on the swtor account, try resetting the password using this link with the swtor email address
@proxos666yea it's disalbled, now i have this Account details for bunch of numbers ad
will see if any way to resolve without calling support , will know in about 8 - 9 hrs time
worst case is you call swtor support and they can put a new email address on that ea account and you are all good again
ok the linked ea account used a @EMAIL.CZ email address, so that email had to be on the swtor account previously
can try resetting the password using this link with that email.cz email address if you can
otherwise call swtor support when the lines are open and they can place a new email on that account for you
Hey i called the support and the helped me thanks for all the help man. 🙂
