subscribed but hasnt activated yet
hello!
i am a returning player and cant subscribe!
my swtor account gives me the old :There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support () for further assistance.
so i have purchased through steam and paid but it hasnt activated ingame and still says the above message on swtor.com
(also my accounts are linked)
please help!
aaronw
@aaronw
To fix the account for future purchasesYou need to reset the password on the linked EA account that account has the persona trillion123 (not aaronw your posting on now) that EA account uses a Post-Shift email ( Swtor has a different email )
use the following link to reset the password then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
edit - support have your email but cant add gametime until the above is sorted