This post is for subscription issues , where the website says your subscribed but in-game doesn't
Please provide your swtor username when posting.
This thread is now closed please post in https://answers.ea.com/t5/Technical-Issues/Subscription-Issues-2021-not-steam-purchases-bought-from-swtor/m-p/9913377
Swtor cant see an issue with the sub on the account.
In regards to verification try changing the email used to one not used on a swtor or ea account and see if the verification email works ok
once validated you should be able to swap emails back if need
The personna is hamlinalex
Alright thank you so much is there an ETA on that refund so I can watch out for it?
All i have been told is that an hour ago CS said they are refunding it, so I would expect soon like in 2 - 3 business days for banks stuff to happen
Thank you a bunch you were way more help than trying to contact them through email. I will let you know if I haven't received my refund hopefully you won't hear back from me in like 3 to 4 days haha.
What if i don't remember about that EA account long ago and i have new one?
Failure Of The Subscription Page
"Subscribe Now" page takes to the payment option then FAILS to continue. Then went to the Origin site (https://www.origin.com/gbr/en-us/store/star-wars/star-wars-the-old-republic) and purchased a code from there, to see if I could get around whatever block is on the main site but was unable to enter the following code XXXX-XXXXX-XXXX-XXXX-XXXX (code redacted for this is a public forum) when going to the website SWTOR.Com I was also unable to redeem said code due to "The EA Billing and Management services cannot be accessed at this time. Please try again later."
This has been failing since 25/04/2020, there is no workaround, there has been no response via email which was has been sent on the 26/04/2020 and a follow up on the 29/04/2020, no response on the twitter account, which is unsurprising. The landing page of this Answers EA states to Create an in-game ticket... when you're not a subscriber, good luck. When is this getting looked into, and resolved?
