Forum Discussion
I'm getting the maintenance error when trying to subscribe.
Username is Exortium
- proxos6665 years agoHero+
You need to reset the password on the linked EA account that account has the persona chauntecler (not RoccoAlabasta) that EA account uses a gmail email but not the one on your swtor account
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
- 5 years ago
Hi, I've been trying to purchase a subscription in a variety of ways for the last few days and STILL have not been able to subscribe. Everything from a digital code, paypal, my card directly, and even a steam purchase have failed. My username is frootloopcoup. I've tried calling, but my calls keep dropping due to poor service in my area.
I've also reset my EA password as well, to no avail.- proxos6665 years agoHero+
You need to reset the password on the linked EA account that account has the persona danmostbadassnam (not frootloopcoup) that EA account uses the same gmail email as on your swtor account
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword (use the swtor email in the link) then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
as to the steam purchase follow the sticky - https://answers.ea.com/t5/Technical-Issues/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
and after you fix the account per above if the codes still dont work include the codes in the email
edit - support have refunded one purchase and the other is queued to be refunded when it closes in the system