Support said the sub is active now , so that is good to hear
Support said the sub is active now , so that is good to hear
Hi could you please help me out, my brother has purchased a sub through steam but it wont activate even though it says it's active support was no help cuz we are in aus, they told us to call them even tho I legit sent proof of purchase and the username but it looks like you have magic.
If your able too, this is the username : Baileydee
have flagged to check what the issue is on the account , (note: some cant be resolved except by phone)
response will be in about 7 hrs when support are online for the day, will advise then
Same issue happened to me, bought on steam.
Username Heaysyrup
I gather your account is Heavysyrup instead of Heaysyrup
you will need to call swtor support when the phone lines are open to fix an account issue on that swtor account
https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...
There is No need to call , just ensure you email per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message from the email address attached to that swtor account
There is no record of an email received for that swtor account , so email the screens in on that email
