Support said the sub is active now , so that is good to hear
have flagged to check what the issue is on the account , (note: some cant be resolved except by phone)
response will be in about 7 hrs when support are online for the day, will advise then
Same issue happened to me, bought on steam.
Username Heaysyrup
I gather your account is Heavysyrup instead of Heaysyrup
you will need to call swtor support when the phone lines are open to fix an account issue on that swtor account
https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...
Hello,
I bought the subscription through Steam but it was not activated. My ID is: srbandicoot
Thank you!
you need to email per the steam sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
As the rest in this thread, ive purchaed a sub through steam and it doesnt work ingame. Afterwards I tried buying through swtor- homepage - still doesnt work. Ive sent an email (from my account email: [edit: email address removed]) to the link you've provided with the asked screenshots.
I hope thats enough to end the matter or do I have to do something else?
My displayname is: Joenj
email: [edit: email address removed]
Best regards
@fc0d82c422c9a36f8108330a5dc865f6
Support said gametime has been added , so that is great to hear
