Forum Discussion

4 years ago

Solved

Subscription not working ingame been 6 hours

Bought it on the main website not steam tried to contact in game but it still says subscribe now can it be manually activated please ? IGN username callmegoughy

proxos666
4 years ago
@CallMeGoughy

Support said the sub is active now , so that is good to hear

Atlas995

4 years ago

Hi I have also been having issues with subscribing via the SWTOR website, I have purchased game time through steam and it also isn't working either. My account name is Mrbigkev. Any help would be greatly appreciated.

proxos666

Hero+

4 years ago

@Atlas995

you will need to call swtor support when the phone lines are open to fix an account issue on that swtor account

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...

when i checked they had no email per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message , so have the screenshots handy when you call and ask to upload to a case whilst on the phone or confirm they have your steam email when you call.