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SaveMeXenu's avatar
5 years ago
Solved

Subscription time purchased on Steam not activating

I tried to purchase subscription time through Steam and it accepted my money and they emailed me a receipt, but the game doesn't reflect that I have subscribed.
Any help would be appreciated, because if this doesn't get resolved soon I'm just gonna issue a refund on the subscription and uninstall.
Attached is my proof of purchase for the sub time, if it's required. Also when I try to buy subscription time on the SWTOR site, it gives me this message:


SWTOR.com is temporarily unavailable as we are experiencing extremely high traffic. Please check back again soon, or visit our Twitter account for details!

I read that it could be that my account is banned from purchasing, but I don't know why it would be.


Attached is proof of my purchase from Steam.

  • proxos666's avatar
    proxos666
    5 years ago

    @All

    If still affected email support@swtor.com with your swtor and steam ID and be sure to provide proof of purchase on steam so they can action faster 

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