Hi,
I bought a togruta through the cartel market but when I tried to create a new character, the togruta was grayed out and the game said I had to buy it. I created a new chartacter to check the state of the transaction and the cartel marked said that I had not the togruta in my inventory.
Still, the 600 cartel coins has been removed from my account.
Can you help me ?
Just to be complete : I didn't claim it in my inventory.
Yeah no :
That's the problem: my reclaim notifications says "0 reclaim available".
Someone is telling me that it may be because I deleted the character to create a togruta without reclaiming first, is that possible ?
Thank you, i am currently doing it but I had 1 answer and then nothing.... but I will update here with what is what as soon as i have a concrete answer.
Thank you !
So,
After I send a second message, they just activated togruta to my account. (It took just half an hour)
I strongly suggest you write to support if you have the same problem, and that you insist if the problem is not solved in 24hours.
Thanks for your help!
