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GinsengSamurai's avatar
GinsengSamurai
6 years ago
Solved

SWTOR Android App Serial key Illegal Character

Hello... Earlier today, I called EA support to get my key generator removed, since it was lost during our apartment move. I tried using the SWTOR Android app. Whenever I enter the number 9, which is...
  • proxos666's avatar
    proxos666
    6 years ago

    @GinsengSamurai 

    It asks for the serial number given to you by the setup process as detailed in the link i provided

    Enter the serial number displayed on the screen at swtor.com into the security key app on your phone.

    Enter that serial number not you game serial number

GinsengSamurai's avatar
GinsengSamurai
6 years ago
@proxos666 wrote:
@GinsengSamurai wrote:

Hello...

PS: for those who don't know where you can find your SWTOR serial key, go to your SWTOR game properties in your Origin launcher.

Umm this is not the serial to be entered in the security key 

use the directions at this link

While I appreciate you even responding, unfortunately, you misread my original post. That link you provided has absolutely nothing to do with my issue. That link you provided is about the security key generation itself. My question is about the step before that, after installing the app on my phone, it asks for my game's serial number.

A serial key is required to operate the security key generator. Without the game's serial key, you cannot use the app. Is that clear now?

proxos666's avatar
proxos666
Hero+
6 years ago

@GinsengSamurai 

It asks for the serial number given to you by the setup process as detailed in the link i provided

Enter the serial number displayed on the screen at swtor.com into the security key app on your phone.

Enter that serial number not you game serial number

  • GinsengSamurai's avatar
    GinsengSamurai
    6 years ago
    @proxos666 wrote:

    @GinsengSamurai 

    It asks for the serial number given to you by the setup process as detailed in the link i provided

    Enter the serial number displayed on the screen at swtor.com into the security key app on your phone.

    Enter that serial number not you game serial number

    Sometimes, I feel I am becoming really stupid the older I get. That, or I wish there are more ways to differentiate the labels between things.

    Thank you for making me read your link twice and actually solving my issue. The app works now.

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