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alberteje66's avatar
alberteje66
New Scout
10 years ago

SWTOR Crashing GPU Driver

Since the release of 4.0, SWTOR has been causing my graphics driver to crash and I cannot figure out the reason why. This isn't the first post about it; in fact back in 3.2 customers reported similar issues. I am reaching out here because those those forums were not updated with solutions to the issue. 

My current desktop set up is:

History thread: http://www.swtor.com/community/showthread.php?t=809922&page=2

I was able to look up information on the crashes from the reliability monitor. Here is the information:

12 GB RAM 

240 GB SSD

AMD Radeon R7 370 4G GPU

AMD FX(tm)-8320* Core 3.5GHz CPU

SWTOR Crash:

Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\swtor\retailclient\swtor.exe

Problem signature
Problem Event Name: AppHangB1
Application Name: swtor.exe
Application Version: 1.0.0.0
Application Timestamp: 5637a006
Hang Signature: d084
Hang Type: 134217729
OS Version: 10.0.10240.2.0.0.256.48
Locale ID: 4105
Additional Hang Signature 1: d0845a17a0dcd98ae3dd38b9cc256e7b
Additional Hang Signature 2: 06a5
Additional Hang Signature 3: 06a525be116a0b0fe6e3dac3e6f49a10
Additional Hang Signature 4: 561a
Additional Hang Signature 5: 561a5eedcefc67ef5d604e0ab5842531
Additional Hang Signature 6: 4b2a
Additional Hang Signature 7: 4b2a45434106c141dab24dfbac8c6e57

Extra information about the problem
Bucket ID: 7bcc635d2b1e6aea89a48d9d4d36d016 (128948033583)

Hardware Error Report/Driver Crash Report:

Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 117
Parameter 1: ffffe00011060010
Parameter 2: fffff8004503cd78
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_10240
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.10240.2.0.0.256.48
Locale ID: 4105

Extra information about the problem
Bucket ID: LKD_0x117_Tdr:9_IMAGE_atikmpag.sys

Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffffe00009f623b0
Parameter 2: fffff8004503cd78
Parameter 3: 0
Parameter 4: 548
OS version: 10_0_10240
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.10240.2.0.0.256.48
Locale ID: 4105

Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffffe00009f623b0
Parameter 2: fffff8004503cd78
Parameter 3: 0
Parameter 4: 1d14
OS version: 10_0_10240
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.10240.2.0.0.256.48
Locale ID: 4105

Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffffe00011060010
Parameter 2: fffff8004503cd78
Parameter 3: 0
Parameter 4: 1d14
OS version: 10_0_10240
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.10240.2.0.0.256.48
Locale ID: 4105

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