SWTOR deleted some of my characters because of an "issue with character load"

They were deleted tho. I attached screenshots of the messages I got from the SWTOR team and that my characters were deleted. I know it's been some time but I remember that I had a trooper because well it's very different from lightsabers. Also I remember buying a lot of unlocks and buying a ton of packs that I do not have in the characters I have access to. It's pretty hard for me to forget when I used cartel coins to get more cargo and inventory space because for the longest time I was f2p. When I eventually caved into buying stuff for the game and was spamming packs, I remember getting a ton of what I remember to be undesirables such as the cybernetic armor. Now I only have one cybernetic legs in my pack collector...  I could go on and on about what I remember I had that isn't there anymore but I think I hope I've made my point...

Thanks for the info about the companion gear but I still believe my accounts were deleted because of the messages I received from the SWTOR team, character has been deleted, and my communication with the CS. Also if my companion gear was underperforming because of outdated gear and I was supposed to have it put into my inventory, it shouldn't come to a completely different character right? I can't log in currently because I'm not at home but I'm sure if I look at the gear I recieved I'll see some of them are from companions jedi guardians and inquisitors are not supposed to have. I currently have access to my 55 gaurdian, 48 (I think) maurader, 30 something sorcerer, my 43 assasin (that I leveled up in this last month), and a level 1 or 2 operative that I created a couple days ago.