Given you have already called CS I will flag this with @EA_Kipling
No characters where deleted by swtor , what occurred with the release of 4.0 was that the companion gear was made aesthetic
http://www.swtor.com/patchnotes/10202015/game-update-4.0-knights-fallen-empire-early-access
Thanks for the info about the companion gear but I still believe my accounts were deleted because of the messages I received from the SWTOR team, character has been deleted, and my communication with the CS. Also if my companion gear was underperforming because of outdated gear and I was supposed to have it put into my inventory, it shouldn't come to a completely different character right? I can't log in currently because I'm not at home but I'm sure if I look at the gear I recieved I'll see some of them are from companions jedi guardians and inquisitors are not supposed to have. I currently have access to my 55 gaurdian, 48 (I think) maurader, 30 something sorcerer, my 43 assasin (that I leveled up in this last month), and a level 1 or 2 operative that I created a couple days ago.
