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Aimeelai_Beniko's avatar
4 years ago

Swtor Forgot my Password and dont have acess to my security key.

triying to enter after a long time to my account, i forgot the password and i cant restore because i dont have the security key nor a serial number to restore it because that phone got stolen, and no i have no way of contacting ea support and i cant call them because they dont have calls from my country and doing the call would be expensive for me. is there anyway to solve this or contact ea support? or did i lost this account forever?

6 Replies

  • @Aimeelai_Beniko 

    you need to call swtor support if you do not know the password and dont have the security key 

    try calling with voip or skype an hour call to the uk is under $2 from australia for example by skype

  • i cant call them, thats the problem i have no way of doing so. theres have to be a way of contactig them via mail or something they cant bee this * bad and keeping with player support

  • proxos666's avatar
    proxos666
    Hero+
    4 years ago

    @Aimeelai_Beniko 

    if you know the password you can remove the key yourself by leaving it blank and clicking the lost key link, but not knowing the password will result in a login failed 

    you are more then welcome to email support@swtor.com , but they will ask you to call due to account security

    otherwise you have the option to make a new account

  • is there anyway i could message that number instead of calling then? my english is horrid and so is my accent, if i can avoid talking the better if not guess i dont have an option

  • proxos666's avatar
    proxos666
    Hero+
    4 years ago

    @Aimeelai_Beniko 

    only thing i can suggest is someone can talk on your behalf (if they can talk English better then you) as long as you are their to provide the answers to questions to prove account ownership

  • i got no one, guess ill just give it a call then hope they can understand me. thanks for the replies

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