Forum Discussion

Anonymous's avatar
Anonymous
8 years ago
Approved

SWTOR freezing during combat

Hello,

I have recently returned to SWTOR and have recently discovered a bug when playing the game. Last night I completed the download and continued on my story in Chapter 10 of the Knights of the Fallen Empire. In the middle of combat and also cut scenes and every once in a while but very rare, I freeze. When I am going through any cut scene and any time I engage in combat, during this time, I will freeze for a good 5 to 10 seconds. The sound will still be on but the freeze will still be there then the game will continue as normal. I will list the steps that I have taken to fix the issue below. I will also include my DX diag. Please give steps that I may try to fix this issue that I have not been able to do. 

Steps I have taken:

1. Remove the Bitfolder in the main install folder of SWTOR and cause the launcher to redownload and verify game integrity. 

2. Move all graphic settings to Low

3. Make sure no programs such as SWTOR were causing conflicts. So far no issues have shown to cause conflicts.

4. Graphic drivers are up to date.

5. Sound and BIOS drivers are up to date.

6. I have tried a character on a different server but the issue still shows up. 

7. I have moved from Fullscreen to fullscreen (windowed)

8. I have lowered the Resolution from 1920x1080 to 1600x900

9. I have Ran the EXE and also the launcher as Admin.

10. I have made sure the process for SWTOR is ran as top priority 

11. I have also taken apart my entire pc and cleaned out any dust that could cause over heat.

12. All temps are in proper areas to where no overheating is being caused.

13. I do not have any overclocks engaged. 

14. This is the only game that is freezing as I have tested other games. 

15. I have opened all ports laid out by EA for SWTOR through my Router. 

16. I am also a subscriber. 

4 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    Why has no one answered me from SWTOR? Seriously? 

  • proxos666's avatar
    proxos666
    Hero+
    8 years ago

    @Rowanor

    Can you attach a dxdiag per this link

    Ensure exceptions exist for launcher.exe , brwc_swtor.exe and swtor.exe in the antivirus and firewall exception lists.

    Worth re-applying this particular directx redist -Link

    Given what you have tried already have you considered switching to non streaming per this link this removes bitraider processes whilst troubleshooting and allows the system to be taken to a full clean boot and able to play without issue.

    Edit- also double check windows power option is set to high performance (dxdiag should show this in anycase)

  • If you are playing on the Harbinger server, there are certain times a day when there will be server hang. There is nothing you can do about it.

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