Forum Discussion

Crunchiemishy's avatar
10 years ago

SWTOR Launcher, inconsistent speeds

A few weeks ago the SWTOR launcher stopped downloading as fast as it used to and started to start at higher speeds then eventually go down to lower speeds (From several mbps to kbps) and pausing and restarting would temporarily make it download faster.

I assumed it was just a PC setting and dealt with it until today where I picked up a new PC and to my surprise the issue still exists except this time, pausing and resuming doesnt increase the speed.

I've made firewall exceptions for both inbound and outbound, run the launcher, the exe and bitraider as admin, port forwarded what I can and yet the issue persists.

The OS previously was Win 8, the current OS is Win 10

10 Replies

  • Belgorad's avatar
    Belgorad
    Hero (Retired)
    10 years ago

    Just to confirm you setup the firewall for both launcher.exe and swtor.exe?

    Try to do this and see if it patches faster.  Also remember today is 4.0 early access so a lot of people will be patching today:

    1. Run the launcher and log in.
    2. Open the task manager on your computer (shortcut is Ctrl+Shift+Esc).
    3. Select the Processes tab. On Windows 7, sort by image name and look for any starting with "br", they should be listed as belonging to Bitraider in the description column. In Windows 8.1, scroll down to the Background Processes and look for any Bitraider listings. Right click and end them. Don't worry if they come back.
    4. Select the Services tab. In Windows 7, click on the button in the lower right corner that says Services. In 8.1, click the link at the bottom that says Open Services.
    5. In the Services window, sort the list by the Name column, and look for BitRaider Mini-Support Service. Right click on it and select properties.
    6. On the General tab, about halfway down, there should be a dropdown menu that says Startup type. Make sure it is set to "Automatic". Hit Apply the OK.
    7. Close the Services window, the task manager, and the game launcher. Then restart the entire computer.
    8. When computer has restarted, run the launcher and log in. The download process should now start properly.

    Steps should be the same for Windows 10, let me know how it goes.

  • The firewall has been setup for both of those correct.

    After applying the fix the launcher still wildly flucuates from something like 10kbps to 9mbps depending on its mood (Though it does seem to hover around 150kbps more often now)

    Im aware its 4.0 launch but this was going on for a few weeks now + earlier today before the patch came out so im not sure its just server load

  • Belgorad's avatar
    Belgorad
    Hero (Retired)
    10 years ago

    Do you know if your using the streaming or non-streaming launcher?

    When your on the launcher it will say ST on the bottom somewhere?  If so it's possible it's a bit raider issue that's causing the delay.  Let me know if you see ST anywhere.

  • There was a ST there earlier in the day but after rebooting for the firewalls the ST isnt there anymore oddly enough

  • Belgorad's avatar
    Belgorad
    Hero (Retired)
    10 years ago

    I know they did an ISP fall back a few days ago due to issues with their current ISP, may need a dns flush.

    Open command prompt by clicking start, then in search type:

    cmd

    press enter, in the command prompt type:

    ipconfig /flushdns

    see if this helps.

    You can also try a repair:

    Non-Streaming launcher - Log into the launcher but don't click Play. Check for small letters "ST" in the bottom left corner. If this is NOT present, click the cog icon and then run the repair option.

    Streaming launcher - If the letters "ST" is present, close the launcher, right mouse click on the game shortcut, select open file location and delete the BitRaider folder. Then start the launcher.

    If this doesn't work, then worse worse case would be to ensure your not on the Streaming Launcher which is what ST means.

    However please note the following:

    NOTE this is a complete download of the game again

    Trust me I really hope you don't have to do this but if this is something that happens every patch then getting rid of bit raider will prevent this from going forward.  It may delay you playing a while longer but honestly not using bit raider helps a lot of people.  So if you want to do this steps are:

    right mouse click on game shortcut and select open file location

    open the launcher.settings file in notepad and locate the below line and edit to the below

    , "PatchingMode": "{ \"swtor\": \"SSN\" }"
    , "bitraider_disable": true

    SAVE the changes.


    Delete the BitRaider, Movie and Asset folders then start the launcher.

  • DNS flush didnt seem to do anything

    I have a modified launcher.settings file already apparently but the other folders are still there, not sure if its worth deleting those folders when ive almost finished downloading Main Assets one

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    Suffering it extremely unstable, speed dropping to near zero all the time, so over an hour in, less than 10% done.

    No streaming client, so can't even try that solution. Was thinking it was because so many would be downloading it, till I heard a friend got well over half done in the same time.

  • Internet speed in yoiur area may depend on many factors traffic on your ISP over your friend that uses a different ISP.  It sucks the hole swtor Pop is trying to download a 8.5 gig patch just be hang in there.

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    Didn't think that was it, ISP didn't explain it at least not locally. But I went to look into things and decided to try something.

    Turning off Public Test Server access boosted DL speed considerably mostly around 300KB/s now, occasionally dropping to 100-ish sometimes jumping to 500KB/s

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    ahnk you for the get rid of bitraider idea I have hated that program from day .

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