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Zineph's avatar
8 years ago
Solved

SWTOR Master's Datacron Lost

Accidentally deleted a character i had purchased a master's Datacron on with out retrieving it, any suggestion for how to get a refund for my cartel coins? I'm not a sub so I cant even get in touch with anyone about it. those things are $20 dollars a piece so I'd like to get this fixed.

  • I got the message, thanks 🙂
    I made sure you now got the cartel coins back. Please remember to claim or refund an item before deleting a character.

    ~Kat

15 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago
    I opened the master datacron for the promotion to lvl 70 and it didn’t work, still lvl 31 don’t know why it didn’t work, any way to help?
  • EA_Kat's avatar
    EA_Kat
    Icon for EA Staff rankEA Staff
    8 years ago
    what kind of promotion? I am not aware we gave away a master datacron in any recent promition. it sounds more like you used an outlander token, which allows you to create a new character to level 60/65

    ~Kat
  • Anonymous's avatar
    Anonymous
    8 years ago

    This is so stupid, and a testament to SWTOR's awful UI team. In any other major title, this sort of thing would not happen. How are unclaimed items attached to specific characters? how is it not account wide? There is no warning that purchasing the item will immediately link the item with the character you're on before you even claim it from the cash shop. 

    Honestly, I came back to SWTOR to relive the story one last time before it gets shut down (inevitable). Nostalgia trumped annoyance at BW's design "choices" and yet not even 10 minutes in the game I'm smacked in the face with a reminder of just how awful certain elements of the game are. I'm a producer, and I'd be mortified if this sort of thing was not only intentional, but passed QA under my supervision. 


    You'd think with the cash shop that they'd at least design it to a standard held by nearly every competitor. 

  • Anonymous's avatar
    Anonymous
    8 years ago
    The item text refers to it as a "promotion to level 70".... not a sales promotion.
  • EA_Kipling's avatar
    EA_Kipling
    Icon for EA QV Team rankEA QV Team
    8 years ago

    Hey, @nicolettexiv! I responded to your other post about your deleted character with the unclaimed item, we should be able to restore the character, no problem 🙂

    Also, just to clarify, cartel market purchases aren't "immediately linked" to characters, but the unclaimed section IS character specific. Once the item is claimed, some items will have a temporary bind timer but after it expires you'll be able to trade or transfer it to other characters freely.

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