Hi, I bought a subscription yesterday, but it does not even plan to activate itself, although it was written that it is automatically activated after purchase, help solve this problem

Thank you, everyone, for reporting this issue to us here on Answers HQ. We appreciate your support. As mentioned above by @proxos666 , we're pleased to inform you that the issue has already been resolved. If you experience any further problems with your subscription not activating, please let us know.

Swtor steam subscription not activating

28 Replies

karikaldi12
2 years ago
Need help with my subscription being inactive after buying it and cartel coins have not arrived either. i have no way of contacting support due to having to call out of my current country wich will be 2 dollars per minute and i need to be a subscriber to open a ticket. i-m completely lost. my in game name is fedorameister
vietxdesti957
2 years ago
Resubbed on the swtor website 15 mins ago. Site and bank account shows a subscription was purchased, but still shown as an inactive sub on the website and still preferred on the game screen.
norgehaterea
2 years ago
When swtor.com didn't accept my debit card to purchase an subscription I linked my swtor account to my steam account and bought a subscription on steam. However my account is still registered as Inactive. Does it take longer to register subscriptions through steam or is there a bug that doesn't allow steam subscriptions?
Prometheonix
2 years ago
@norgehaterea Steam subscriptions are a 50/50, hit or miss

Follow the instructions of this link https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/m-p/9356718#M61159

Also, make sure you send the email with the email linked to your SWTOR account
LoudGreenTree
2 years ago
I've been playing SWTOR for a few weeks now and have been enjoying it. Decided to subscribe so I loaded up the SWTOR website to subscribe. Payment went through, so I loaded up the game on steam. Still says im not a subscriber? I have my account linked so there should be no issue there. Any ideas?
Bleadra
2 years ago
I bought 60 days of subscription but didn't get the subscriber status. Got an email for cartel coins that come with the subscription but didn't get the benefits of a subscription in game. Website shows "inactive" although the payment was taken from my bank account. Can I get some help on this problem?
Swtor name: emmatanner
310d18c5f1d3d0b
2 years ago
Bought 60 days of SWTOR subscription time and got an email saying my subscription was changed but it still shows as "Inactive" and and in game I am still preferred status. Need help please
Display Name: GetOnMyLevel
codexena
2 years ago
I paid for a subscription and my account shows the receipts yet my account show inactive. My display name is: Codexena. Please advise.
BiggieTheC
2 years ago
@codexena I just bought some game time as well and it's still showing inactive...thinking this is a bug with their sales software?
BiggieTheC
2 years ago
As per the title, bought a 60-day one time pass on the SWTOR website (NOT through Steam). This was for standalone client on Windows. Account still shows inactive subscription and no subscriber features in game are active.