Forum Discussion
Hi I`ve purchased a Subscription from steam.. emaild them the problem on the 1st of feb. trough the same e-mail I use for the game account with the 2 pics still no response as of yet.
Pics down below.
Account name: EldredDk
- 4 years ago
Hi, I also purchased a subscription yesterday morning hours from Steam with account still only being preffered.
Emailed yesterday to support_AT_swtor.com but no answer yet.
Email address is same as (this) EA Account, Steam Account and SWTOR account (Feb 2nd, 14:28 UTC, title "My Steam Subscription does not work").
- proxos6664 years agoHero+
swtor username ?
- 4 years ago
Displayname is Wulfmasta, like the chat handle here
- proxos6664 years agoHero+
Gametime should be added shortly , be sure to cancel the subscription on steam , it can be redone on steam after this gametime runs out
Support had an email from Wednesday but it must not of been on the swtor email and there was no swtor username to link it too , so best to email from the swtor email ansd/or include the swtor username in the email
- proxos6664 years agoHero+
No mail is seen , try resending using the gmx on the swtor account and let me know when sent and i can see if it arrived ok
- 4 years ago
I just redid but first email was also from that address...
support_AT_swtor.com is the correct support address?Source address (I reconfirmed in accout detials on swtor page) is Wo..._DOT_An..._AT_gmx.de or is another one saved I cannot see?
- proxos6664 years agoHero+
Support are adding the gametime so you should be good now
be sure to cancel the subscription in the steam account , you can repurchase on steam once the current gametime is done
- 4 years ago
Can confirm it works now.
I canceled the Steam subscription. Thanks for your help!