Swtor stuck on loading screen

Hiya!

Proxos thanks for your support and help first of all, but check this out, the biggest joke is now with our newly built gaming desktop which has a core i5 haswell 4790k  8 gigabyt ram  and a GTX 980 G1 from gigabyte. 

My friend who built the pc could play with the game without any problem first time, he made a character on an european server, than yesterday when i came over to him he tried to log in with the launcher second time, and buuuummmmm same problem as with my laptop.. :S  the game simply die, the loading screen get stuck after 5 seconds than the wheel is also stop spinning.

Third login (now deleted the whole bitraider folder) Loading screen came in, now we heard music in the background, but still nothing dead end, it get stuck at the loading screen.

Why? and how does it possible?  all fresh pc all fresh system, how can it be that he was able to play for the first than was unable to play second time??

@alphaorion007

Given this is EU region can you confirm your currency settings , see here  one symptom is a 90% loading halt

Hiya Proxos!

I will take a look on these things on our gaming desktop, i will have 2 day offs and ill check everything with the game also the settings and regional territorial settings than will let you know everything and will send the dx diag

But which currency you mean? in the territorial and regional settings in control panel??

Regards

Mike

Hi again Proxos!

Just wish to ask one last stupid question before i travel back home tomorrow to check the game on the gamer pc.

Do you think that if we change the currency or the format (i have also read about the format that it have to be changed to UK) will help about the loading issue?

Because this mystery just makes me wonder that is there any solution for this, because its really a joke that  the game started to do the same problem on a gamer pc which have to run the game with lightspeed. I mean thats how it was first time, but do you know what do i think about it when the my friend did the test? what if he push all graphics settings inside the game to the maximum? or use nvidia graphics auto  setup program?  probably he set the gaphics to the maximum with the AA settings maxed out that that caused the loading bar crash second time??

Does the currency setting is the real deal about that the game stuck on the loading screen after the intro and the resolution drop back to an xy setting?

Because we also played with the resolution game config file in the apps folder but that thing also didnt affected the game and we still couldnt make it throught the loading screen,

Last time all what we heard was the music which appeared in the background but the game just hanged on the loading screen.

@alphaorion007

If the resolution is dropping , when it gets to that load screen have you tried pressing ALT + Enter keys ?

Hi Proxos!

Im sending you the DXDIAG from our gaming desktop, seem that it does not drop the resolution now, but no i did not try it out yet, but no matter what i do the game simply stupidly freez on the loading screen after 5 seconds.

I set the currency for dollar as it was said also changed the location to UK and to our country did not help

Please check the dxdiax, and we tested all without any anti virus program nor firewall, first time the game ran perfectly than second time all the craziness started.

If nothing going to work out for today, i will do a reinstall and will do the same what the tech support did say.

Starting the download than stop it

than disable the bitraider to true

delete the bitraider folder

assets folder

movies folder

swotor folder

Than restart the downloading from the client and see what will help

Regards

Mike