SWTOR Subscription Error (Can't pay for 1 month) UPDATE: Still not Working

@CRY8ABi 

is flagged with support should have a response in about 3 hrs when they are online for the day

So I solved my own issue, looks like I am one of the rare individuals who can use the steam store, and only the steam store. I actually noticed I had some spare change in my steam wallet and decided to haphazardly see if I could purchase the lowest bundle of cartel coins. And it worked, just like that, so then I got brave and tried a sub, and that worked. Dont know why the swtor.com store does not work, but at least I can sub again. Thanks for the response Hero, +XP to you. 

@CRY8ABi 

There is no account issue with your account per sey , seems the fraud bot caught your account so that needs to get cleared

support asked you not to try purchasing on swtor.com until you hear from them , they will email you 

I'm having the same problem now... my SWTOR username is Rusharoo. Hope you can help me as well

@Rusharo0 

Support said the payment was declined by your bank , they also said to not try again until you get an email from them , in the meantime chekc with the bank on the reason for the decline

Hey @proxos666 

I'm having the same issue as the people above. Could you perhaps help me?

Displayname is AdeptusKyvoss.

@Kyvoss89 

support said you called , and looks sorted now ?

Got the "An error has occurred while trying to process your request. Please, try again later. {0}" error too been trying to subscribe for days now ☹️

Browser/Incognito nothing worked. 

Username: Malkaliv 

@1LaziaCus 

Support said the account is fine, they said it is a payment issue for some reason , so maybe check with the bank etc 

can try to remove  and re-add the card details or try a different payment method also

Hmmm, I've tried adding/removing it several times in several browsers still nothing, apart from paypal(don't have) and card there isn't another method :/ I was subbed before like a year ago but canceled via the website, could that be causing an error?

@1LaziaCus 

can only suggest linking to steam or buy a digitalgame card from amazon for example 

just be sure the accounts are linked prior to buying on steam https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-on-steam

Ok thanks will give it a go

@proxos666 

Long time subscriber here now getting the same error as everyone else. Not sure why as I've been playing with no issues for the last few months.

Any chance you can do your magic with this one? 🙂

Acc: Insanity_swtor

@ThePixelBrit 

Support said the account is ok and they can see you were able to make a purchase today .
Previous attempts were blocked by your payment provider, so they advise if it happens again to contact your bank

@proxos666 

Yeah I changed payment to Paypal and it went through.

Thanks for checking anyway :D

Hi, I am having a similar problem, except I'm trying to use a prepaid Visa gift card. I'm trying to buy the 30-day directly from swtor.com, but it keeps giving me the 0 error code no matter what I do. Do I just need to wait a day or can I do something to make this transaction go through?

I have tried using incognito, and I have switched browsers, but no change in the past half hour.

@cpursley099 

swtor username ?

Hi i’m having the same issue as @cpursley099

@troyxboy 

same reply as @cpursley099  swtor username ?

Hey, so yeah I can´t subscribe, obviously.     I have tried everything mentioned in this thread and all the other threads,

-Reset PW and logged in to the EA Acc

-Changed Payment method

-Used different browser

-Used different Devices, with different browsers

and yeah it still doesn´t work. 

and no I'm not going to call some help hotline, I just want to give these guys my money and they are blocking me from it.

EDIT: SWTOR "Disply" name: Curryking

@AtomFried 

You will need to call swtor support when the phone lines are open to fix an account issue on that swtor account

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...

maybe skype or voip will be a better option , otherwise if you make a new account you can purchase

@proxos666  thx for the response, but to be honest I'm not gonna call anyone, it's 2022 if a company doesn't want my money, fine.

I mean this thread alone has like what 2000 entries, so they know something is broken and yet everyone has to come to them personally to get it fixed?

@proxos666: Same issue here. When trying to buy the 30 day subscription with a credit card, I get the error. SWTOR account name: tigrina

Thanks for doing this.

@tigrina_sw 

Support said the account is fine , however it is showing as a payment issue , if the card your using uses additional security protection like a pin to authorise i dont think  swtor asks for it so it gets declined by the bank

bottom line try a different payment method or try paypal etc 

@proxos666Thank you for the info!

To be entirely fair; credit cards using additional security is mandatory throughout the European Union. It feels very weird to me that SWTOR's payment provider wouldn't account for this.

Also, as a European, Paypal is pretty useless to me so I do not have or want an account. This makes it impossible to have a subscription.

Bonus: this card used to work fine before I took a long break.

Of course none of this can be fixed by you or support, but I do wish I had a way to put this message to someone who can decide on these things ;(