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Codzilla55's avatar
Codzilla55
2 years ago
Solved

SWTOR will not launch when clicking play

The game will not start for me. I've followed all the instructions and downloaded DirectX 9 and everything else it says in the multiple different troubleshooters for this issue that I have found onli...
proxos666's avatar
proxos666
Hero+
2 years ago

@Codzilla55 

start with the known issues sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Known-Information-and-Current-Alerts-2nd-Sept-2023/td-p/4886775/jump-to/first-unread-message  if the play button dims and lights up again

Some have found they have needed to install directx 9 legacy files https://www.microsoft.com/en-us/download/confirmation.aspx?id=35
otherwise try installing C++ via https://aka.ms/vs/17/release/vc_redist.x64.exe , all else fails install the game via steam

Confirm the diectx link was the one above, swtor support did offer a link ending in 8109 which needed to be manually installed after download.

stainedone's avatar
stainedone
2 years ago

I unfortunately am having a similar problem following the 7.3.1 update, but arguably much worse.  When I tried playing after the update, Norton Antivirus informed me that the game did not have a valid 'digital signature', mentioning specifically 'swtor.exe'.  I have tried every method suggested from the links proxos provided (excluding C++, but given the problem, I don't have high hopes).  Directx was already installed and up-to-date, and un- and reinstalling the game did nothing.  I even tried this through Steam and the problem has persisted.  If there are any other suggestions, I will gladly try them.

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