Forum Discussion

BerserkLlama's avatar
BerserkLlama
8 years ago
Solved

SWTOR will not open after clicking play on the Launcher

I've been experiencing this issue which only appeared a couple days ago which prevents me from accessing SWTOR. Before, I was able to play SWTOR fine without any problems. I found that this problem w...
  • proxos666's avatar
    proxos666
    8 years ago

    Chance of this being a bioware side issue is about 1% , even if there was 1 or 2 people posting at same time as you , and lets be really really conservative and say there is 1000 people playing swtor even at those numbers , if there was a bioware issue imagine how busy the forums would be with people that cannot press play.

    If the demo works is all that wanted to see 

    If you are getting a black screen on startup it would generally indicate a resolution issue or something like an overlay is causing the crash

    The Nvidia 930a is a rare proprietary card , but the game should still launch on the intel card , in these cases with an all in one it is likely the intel card is governing the resolution.

    One of the last things to try is use DDU (Link) and re-install with the drivers from the manufacturer. which in your case are at this link  DDU will return the system to just like just installed the OS for the video drivers.

BerserkLlama's avatar
BerserkLlama
8 years ago
I'm currently using the non-streaming version. I was just wondering if you want me to reinstall the program or simply run it through clean boot.
proxos666's avatar
proxos666
Hero+
8 years ago

@BerserkLlama

I gather you have re-installed before now 

the only thing you likely haven't done yet is cut the client_setting file to the desktop and see if it creates a new one.

other then that if in non streaming and you have tried a repair on the launcher per this link then just try the full clean boot

  • BerserkLlama's avatar
    BerserkLlama
    8 years ago
    Sorry I seemed to phrase my wording badly. In clean boot mode, do I run the application or do I reinstall it again in clean boot mode?

    Also in clean boot mode, do I disable all programs excluding SWTOR and the launcher?
  • proxos666's avatar
    proxos666
    Hero+
    8 years ago

    Just run the application and yes disable all 3rd party programs 

  • BerserkLlama's avatar
    BerserkLlama
    8 years ago

    Same result. Just ran SWTOR in clean boot mode and it just opens with a black screen and closes almost immediately. 

  • proxos666's avatar
    proxos666
    Hero+
    8 years ago

    @BerserkLlama

    3DMark06 at this link is a test for directx 9 which is what swtor is based on, can you see if 3DMark06 runs ok 

  • BerserkLlama's avatar
    BerserkLlama
    8 years ago

    Nearly every feature of the software is locked behind a paywall. The only things I could access were a game demo and details about the graphics. The software does not let me copy and paste parts of the info and the text is so long that it crashes my computer.

  • proxos666's avatar
    proxos666
    Hero+
    8 years ago

    Chance of this being a bioware side issue is about 1% , even if there was 1 or 2 people posting at same time as you , and lets be really really conservative and say there is 1000 people playing swtor even at those numbers , if there was a bioware issue imagine how busy the forums would be with people that cannot press play.

    If the demo works is all that wanted to see 

    If you are getting a black screen on startup it would generally indicate a resolution issue or something like an overlay is causing the crash

    The Nvidia 930a is a rare proprietary card , but the game should still launch on the intel card , in these cases with an all in one it is likely the intel card is governing the resolution.

    One of the last things to try is use DDU (Link) and re-install with the drivers from the manufacturer. which in your case are at this link  DDU will return the system to just like just installed the OS for the video drivers.

  • RealymanLP's avatar
    RealymanLP
    8 years ago

    Hey @BerserkLlama

    Good to hear, that it worked! :eahigh_file: Then have fun in the game and may the force be with you. 🙂

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